biji FAQ — Deposits, Bonuses and Security

All the common questions that come up when using biji — how to deposit, welcome bonus terms, live dealer games, responsible gaming and account security — are answered in one place here. Each answer is written based on real experience so you can make decisions quickly.

Minimum Deposit ৳200 120% Welcome Bonus 24/7 Live Chat
Deposits and Payments

Deposit Questions

After you biji login, go to the "Deposit" menu and select bKash. Using the "Payment" option in your bKash app, send the amount to the biji merchant number shown on screen. The minimum deposit is ৳200. If you enter the transaction ID correctly, the amount is usually credited to your account quickly. If you have any issues, contact 24/7 live chat.

biji does not charge any fee on deposits. However, your payment provider — bKash, Nagad, Rocket or Upay — may apply a small service charge according to their own terms. Contact your payment app or bank for details on those charges. No additional fee is charged by biji.

First, check the transaction history in your bKash or Nagad app and save the transaction ID. Then go to biji's 24/7 live chat and provide the transaction ID, the amount sent and the time. The support team will verify quickly and resolve the issue. Problems like this are usually sorted out within a few minutes.

Yes, Nagad is one of the deposit methods at biji. Just like with bKash, select Nagad on the deposit page and make a "Payment" to the number shown. The minimum deposit is ৳200. Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank) are also accepted. Make sure you are familiar with the deposit method before playing slot games or any other section.
Live Casino

Live Dealer Games

Teen Patti is a three-card game where the best three-card hand wins. In Andar Bahar, one card is revealed and players bet on whether a matching card will land on the "Andar" (inner row) or "Bahar" (outer row) side. Both games are available at JILI and Evolution tables in the live section of biji Casino.

In Baccarat you can bet on three outcomes — "Player", "Banker" or "Tie". The dealer deals two cards to each side; the side whose total points are closest to 9 wins. Tens and picture cards are worth zero; cards from one to nine are worth their face value. biji's Baccarat tables from Evolution and SA Gaming also offer a chat feature in Bengali.

biji has tables with a range of limits — from low-limit tables for players with smaller budgets to high-bet tables. The table limits are clearly shown below each table name in the game lobby, so you can choose a suitable table before sitting down. Although the minimum deposit is ৳200, the minimum bet amount may differ from table to table.

Yes, biji's live casino works well on both mobile browsers and the app. Live streams from Evolution, Pragmatic Play Live and Ezugi run smoothly on both Android and iOS. For the best experience, use a stable internet connection (4G or Wi-Fi). Loading times for live games are generally faster when using the biji App.

In Roulette a wheel spins from 0 to 36. You can bet on a specific number, red or black, odd or even, or on a row. A direct bet on a single number pays 35:1; a bet on colour or odd/even pays 1:1. biji offers Evolution's European Roulette and Lightning Roulette tables.
Responsible Gaming

Responsible Gaming

biji believes every player should have the ability to manage their own budget. You can set daily, weekly or monthly deposit limits from your account settings. These limits help you keep your spending planned. For a full guide on responsible gaming, read the responsible gaming page.

There are some warning signs: betting more and more to try to recover losses, lying to family or friends about gambling, cutting down on food or sleep to play, and borrowing money beyond your budget to gamble — these are signs of a problem. In this situation, take a break and contact biji support.

Contact biji's 24/7 live chat and the support team can arrange self-exclusion or a temporary account suspension. Beyond that, Kaan Pete Roi and various mental health support organisations in Bangladesh provide professional counselling. Seeking help in time is wiser than hiding the problem.

The minimum age to take part in all casino and betting activities at biji is 21. Providing the correct date of birth at registration is mandatory. If anyone is found to be under 21 after verification, their account will be closed and related transactions will be cancelled. Parents are requested to ensure minors do not use this site.
Bonus

Welcome Bonus

Yes, you can contact biji support to request cancellation even after a bonus has been activated. Keep in mind, however, that cancelling will also forfeit any winnings linked to that bonus. If you prefer to deposit without a bonus from the start, skip the bonus option at the time of deposit. Read the terms and conditions for more details.

biji bonuses expire after a set period. If the wagering requirement is not met within that time after claiming, the unused bonus and any winnings earned from it will be cancelled. The exact validity period is stated in the bonus offer's terms and conditions, so it is important to read them carefully before claiming a bonus.

No, biji's welcome bonus is available only once per player — on the first deposit. If the same person attempts to claim the bonus multiple times by opening more than one account, biji reserves the right to cancel those accounts and the related transactions. Only one account per device and payment method is allowed.

Register at biji, then activate the bonus option when making your first deposit. A minimum deposit of ৳200 earns a 120% bonus, up to a maximum of ৳15,000. For example: deposit ৳1,000 and you receive a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw the bonus, a 20x wagering requirement must be met.

The wagering requirement for biji's welcome bonus is 20 times the bonus amount. That means if you receive a ৳1,200 bonus, you must place a total of ৳1,200 × 20 = ৳24,000 in bets before withdrawing it. For a larger deposit: depositing ৳25,200 earns the maximum ৳15,000 bonus, so the wagering requirement is ৳15,000 × 20 = ৳3,00,000. No wagering requirement applies to the actual deposited amount.
Security

Security and Privacy

Change your password immediately and report the matter to biji via live chat or email. The support team will review the account login history and act quickly, locking the account temporarily if needed. Also change the passwords for your email and mobile number, as those may have been compromised.

Yes. biji uses SSL encryption technology, which keeps all data between your browser and the server secure. Personal information, payment details and transaction data are not shared with third parties. For more details, read biji's privacy policy page, which clearly explains what information is stored and how it is used.

Never. biji's support team will never ask for an OTP, bKash PIN, Nagad PIN or any password. If anyone claims to be from biji and asks for this information, it is a fraud attempt. Block that number or channel and report it to biji's official live chat. Your PIN and OTP are for you alone.

The real biji site URL is bijilogin.cam — check the spelling of the address carefully; variations like "bijii", "biji1" or "bigi" are signs of fraud. Look for the green padlock or HTTPS in your browser. Do not log in through any suspicious link. Before clicking any biji-branded link received on social media or by message, type the URL directly to visit the site.

Have more questions?

If you cannot find an answer in this FAQ, biji's support team is available seven days a week, 24 hours a day. Assistance is available in both Bengali and English.

For any issue with deposits, bonuses, withdrawals or your account, contact us via live chat or email.

24/7 Live Chat

Click the chat button at the bottom-right of any page on the site. You will usually get a reply within a few minutes.

Email Support

For detailed matters, write to us by email: [email protected]